Privacy Policy
Scope
This policy explains what NorthStar Compounds collects from visitors and purchasers on this website, why, how long it is kept and who it is shared with. It applies to the entrance, the catalog and the checkout. It does not apply to third-party websites linked from this one.
What is collected at the entrance
When a visitor confirms eligibility, the website records the statements accepted and when, the result of an automated human-verification check, and technical details of the connection such as the IP address and the browser's general characteristics. Where a connection cannot be attributed to an eligible location, the visitor may be asked for an institutional email address, which is used only to send and confirm a verification code. A cookie is then set so the confirmation does not have to be repeated on every page; it contains no personal information and expires on its own.
What is collected at checkout
An order requires a name, shipping address, email address and, where offered, a phone number, together with the items ordered. Card and other payment details are entered directly with the payment processor shown at checkout and are not received or stored by NorthStar Compounds. The processor shares with NorthStar Compounds only the information needed to confirm, fulfil, refund and support the order, such as the payment status and the last four digits of the card.
Why it is collected
This information is used to confirm eligibility under the Research Access Policy; to process, ship and support orders; to prevent fraud, abuse and prohibited use; to comply with legal, regulatory, card-network and partner obligations; to resolve disputes; and to communicate about orders. NorthStar Compounds does not sell personal information and does not use it for advertising to third parties.
Who it is shared with
Personal information is shared only as needed with: the payment processor and its banking and card-network partners, to take payment and handle disputes; shipping carriers, to deliver orders; the compliance and research-access service that operates the entrance and verification on NorthStar Compounds's behalf, which acts only on NorthStar Compounds's instructions; hosting and email providers; and authorities, where the law requires it or where it is necessary to protect NorthStar Compounds, its partners or others. Each recipient is bound to use the information only for the purpose for which it was shared.
How long it is kept
Eligibility confirmations, verification results and order records are kept for as long as NorthStar Compounds needs them for compliance, fraud prevention, accounting and dispute resolution, and for any longer period required by law or by payment and shipping partners. Verification emails and codes are kept only as long as needed to complete the verification.
Cookies
The website uses strictly necessary cookies only: one to remember a completed eligibility confirmation and one to carry an in-progress confirmation between steps. Neither is used for tracking or advertising. Blocking them prevents access to the catalog.
Your choices
Purchasers may ask NorthStar Compounds to confirm what personal information it holds about them, to correct it, or to delete it, by using the support contact below. Requests are honoured except where the information must be retained for the purposes and periods described above. NorthStar Compounds may need to verify the identity of the person making a request.
Security
Information is transmitted over encrypted connections and stored with access limited to the people and services that need it. No method of storage or transmission is completely secure, and NorthStar Compounds cannot guarantee absolute security.
Children
This website is not directed to anyone under 18, and NorthStar Compounds does not knowingly collect personal information from anyone under 18.
Changes and contact
This policy may be updated at any time; the version published on this page is the one in force. Questions and requests should be sent to the support contact below.
NorthStar Compounds
support@nscompounds.com