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Shipping Policy
This Shipping Policy outlines the terms under which NorthStar Compounds ships products purchased via beanpeps.com.
Shipping Coverage
NorthStar Compounds ships exclusively within the United States. We do not currently offer international shipping. Orders placed with non-U.S. shipping addresses will not be processed.
Processing Time
Orders are processed within 1-2 business days after payment is confirmed. Orders placed on weekends or U.S. Federal Holidays are processed on the next business day. You will receive an email with tracking information once your order has shipped.
Shipping Methods & Transit Times
- USPS Ground Advantage: 3-7 business days after shipment
- USPS Priority Mail: 2-3 business days after shipment
- Free Shipping: Available on qualifying orders; ships via USPS Ground Advantage
Transit times are estimates provided by the carrier and exclude weekends and holidays. NorthStar Compounds is not responsible for carrier delays.
Shipping Rates
Shipping rates are calculated at checkout based on the shipping method selected. Free shipping can be selected on qualifying orders.
Tracking
A tracking number will be emailed to you once your order is shipped.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, contact us at support@nscompounds.com within 7 days of the expected delivery date. We will work with the carrier to investigate and, where appropriate, reship or refund the order.
Address Accuracy
Customers are responsible for providing an accurate U.S. shipping address. NorthStar Compounds is not responsible for orders shipped to incorrect addresses provided at checkout. Re-shipment to a corrected address may incur additional fees.
Research Use Only
All products sold by NorthStar Compounds are for laboratory and in vitro research use only. Products are not intended for human or animal consumption. By placing an order, you confirm that all products will be used solely by qualified research personnel for research purposes.
